We are open and ready to welcome you. The world of travel has changed and so have we. Click here for our SAFE and CLEAN commitment.

At The Apartment Service we understand that sometimes your plans change and you need to alter your booking. While we highly recommend having travel insurance for all travel, below is our Terms and Conditions for your booking.

Cancellation:     Over 30 days before arrival     - full refund (less administration fee)
      15 - 30 days before arrival     - 50% refund
      0 - 14 days before arrival     - no refund
 - No Refund Policy applies to all Luxury Home Bookings.

Once you have commenced your occupancy we require a minimum of 14 days notice for any amendments. If you reduce your stay without 14 days notice you will be charged at the full nightly rate up to a maximum of 2 weeks rent.

Extensions - If you would like to extend your stay please contact our Reservation Team and they will be happy to check availability for you.

Further information can be found under the Terms and Conditions tab.